Contact

We love to hear from our loyal patriots. If you would like to tell us how you came to realize that birds aren't real, or if you have any questions- please email support@birdsarentreal.com
 
 

Refund Policy

 


Our policy lasts 14 days. If 14 days have gone by since you received your item (we track this by the date the tracking number says it was delivered), unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds (if applicable)


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@birdsarentreal.com.

Lost Item:
We are not responsible for any item that ends up lost or missing. We ship with the United States Postal Service and once we ship your package, they are responsible for all parcels. Contact your local USPS office if you believe your item to be missing or lost. If your item is sent back to us, we will confirm your address and ask for a different one- in the case that USPS may not ship to your current location. We will ship to this second address free of charge. If it is returned a 2nd time, we will refund your money. We will not refund if the item does not come back to us. 
Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


 

Privacy Policy

 

 

Birds Aren’t Real is committed to keeping any and all personal information collected of those individuals that visit our website and make use of out online facilities and services accurate, confidential, secure and private.  

Therefore, this Privacy Policy Agreement shall apply to Birds Aren’t Real, and thus it shall govern any and all data collection and usage thereof. Through the use of https://birdsarentreal.com/ you are herein consenting to the following data procedures expressed within this agreement.

 

 

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

           

            Collection of Information

            This website collects various types of information, such as:

 

  • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products.

 

  • Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

 

Please rest assured that this shall only collect personal information that you knowingly and willingly provide by ways of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided on this site.

 

Birds Aren’t Real may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, type of operating system, at a later time, that will assist us in providing and maintaining superior quality service.

 

Use of Information Collected

Birds Aren’t Real may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the products you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from https://birdsarentreal.com/. Birds Aren’t Real may also be in contact with you in regard to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

 

Birds Aren’t Real does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

 

Birds Aren’t Real may deem it necessary to follow websites and/or pages that their users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.

 

Birds Aren’t Real may disclose your personal information, without any prior notice to you, unless required to do in accordance to applicable laws and/or in a good faith belief that such action is deemed necessary or required in an effort to:

 

  • Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Birds Aren’t Real and/or its website;

 

  • Maintain, safeguard and/or preserve all the rights and/or property of Birds Aren’t Real; and

 

  • Perform under demanding conditions in an effort to safeguard the personal safety of users of https://birdsarentreal.com/ and/or the general public.

 

 

Non-Marketing Purposes

Birds Aren’t Real greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Birds Aren’t Real products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

 

Children Under Age of 13

Birds Aren’t Real does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

 

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by the way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to support@birdsarentreal.com. If you wish to unsubscribe or opt-out. Birds Aren’t Real will continue to adhere to the privacy policy described herein with respect to any personal information previously collected.

 

Links to Other Web Sites

Our website does contain links to affiliate and other websites. Birds Aren’t Real does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information by our website.

 

Security

Birds Aren’t Real shall endeavor and take every precaution to maintain adequate physical, procedural and technical security with respect to its offices and information storage facilities so as to prevent ant loss, misuse, unauthorized access, disclosure or modification or the user’s personal information under our control.

 

Changes to Privacy Policy Agreement

Birds Aren’t Real reserves the right to update and/or change the terms of our privacy policy, and as such we will post those changes to our website, so that our uses and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time Birds Aren’t Real decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

 

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

 

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

 

Email: support@birdsarentreal.com

  

July 12, 2019